Accessibility

As of 2024, with feedback received from attendees, we have changed to using specialty stickers instead of Hospitality and Handler badges.

Kitsune Kon strives to provide a fully accessible event for all attendees. We are dedicated to continuous efforts to improve our accessibility and we encourage all feedback and suggestions to help make our event great! The Kitsune Kon Accessibility team will consider any request by an attendee with disabilities for reasonable modification of its policies, practices or procedures or for auxiliary aids and services that will permit equal enjoyment of the event. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.

The following information explains our current accommodation procedures, and may be updated in the future. As we strive to make our event as accessible as possible, please reach out to us at Accessiblity@KitsuneKon.com for any of your accessibility-related needs. Additionally, if you have any questions about our policies or services please reach out to us.

Our convention is held in The KI Center and the Hyatt Regency. The KI Center is accessible, except for the indoor connection between the KI Center and The Hampton Inn & Suites Downtown. The KI Center offers automatic accessible entrances/exits, accessible bathrooms, and an elevator, along with a private nursing area if needed. The convention spaces in Hyatt Regency offer accessible automatic entrances/exits, two elevators, accessible bathrooms with baby changing stations, and seated lifts for the pool and hot tub. Please arrive early for accessible parking, as limited spaces are available.

For attendees that need access during the convention for any disability (including but not limited to; mobility, physical, vision, hearing, invisible disabilities, etc.), we provide accessibility stickers for badges. Accessibility stickers help to indicate to Staff and Safety that you may need additional assistance. We offer stickers for both attendees and companions. Having a companion is not required for someone to have an accessibility sticker.

We do not require any documentation or “proof” for access at our event.

Handler stickers may only be used when accompanying an attendee with an accessibility sticker. Handlers must be with the person they are assisting at all times. (Example: you both enter the vendors hall, but the companion needs to leave. They will not be able to re-enter without the person with the accessibility sticker). Please note that someone with an Accessibility sticker may have up to two Handler stickers with them.

Accessibility stickers allow access for the duration per your badge type (for example, if you have a Friday badge – you have access for all of Friday, all weekend if you have a weekend badge, etc). This includes;

  • Front of line access is available if lined up 10 minutes before event seating starts.

    • All seating is on a first come, first served basis and we cannot guarantee seating for everyone.

    • The place folks should line up for front access is the marked beginning of the line. This will be clearly distinguished with tape.

    • We provide special-marked seating for those who need accessibility.

    • Seating will be done with consideration to the ease of exit per the room and autograph sessions.

    • We will make every effort to have a staff member help with organization for these lines as they are available.

  • Dedicated Accessible Area in Autograph Hall

    • Seating for autographs will be along the side of the room in specifically marked chairs

    • Attendees in this seating will be zippered in with the rest of the line so that everyone has an equal opportunity to meet the talent the event has brought in.

    • We will make every effort to have a staff member help with organization for these lines as they are available.

  • Entry into Vendor Hall/Artist Alley one hour prior to opening alongside premium badge holders

    • Please note this is for Friday only

Stickers are available from the Registration desk only. When picking up your badge, please ask the Registration attendant for an Accessibility sticker, or for both an Accessibility and Handler sticker. Individuals who need Accessibility stickers must be present at time of pickup. Individuals who are a Handler for another attendee must be with the attendee they are a Handler for at time of pickup. If you need a sticker after picking up your badge, please use the pre-registration line for assistance.

Access stickers do not provide admission, you must have a valid badge. Stickers are for the use of the person they are given to and cannot be redistributed, resold, or reallocated. Please do not remove your sticker for the duration of the event. In the event your sticker is compromised, please see staff at the Registration desk.

At this time, we do not offer rentable wheelchairs or scooters.

However, all mobility aids are welcome at our event, and will not be tagged by Safety. This includes, but is not limited to;

  • Wheelchairs

  • Walkers

  • Rollators

  • Scooters (for leg injuries)

  • Powerchairs or motorized wheelchairs (attendees should bring appropriate chargers/batteries for their aids) [charging info?]

  • Canes/crutches

  • Collapsible stools

  • Service dogs/horses only. Other service, therapy or companion animals, Emotional Support Animals (ESAs), and/or pets are not permitted for safety reasons.

    • Service dogs/horses must remain by the handler’s side at all times and must be harnessed, leashed, or tethered unless these devices interfere with the service animal’s work or the individual’s disabilities prevent using these devices. In that scenario, the individual must maintain control of the animal through voice, signal, or other effective controls.

    • Service animals must be housebroken and should be given relief in appropriate outdoor areas.

    • Individuals bringing their service animal will be responsible for and liable for any damage or injury caused by the animal. Service animals should have legally required vaccinations.

 

At this time, we do not offer interpreter or captioning services. If an attendee has an interpreter they would like to have with them, the interpreter must have a registered badge. If an attendee would like to bring their own captioning device to use, that is allowed. We recommend attendees wear hearing protection to our events in Main Programming, such as The Den and Amplifier Dance. While we do not offer noise-cancelling headphones, we encourage attendees to wear them if and when needed!

For attendees with specific health needs, we highly encourage bringing what you need that will help you enjoy your event best! This could be things such as medicines (that are legal within local law), water bottles, cooling devices (hand fans, small electric fans, etc), emergency snacks, etc. We ask for safety reasons to please not share with strangers! Small medical bags are permitted in The Den and Amplifier Dance programs.

For attendees that may have specific dietary concerns, we recommend you look up menus of food trucks attending the event when they are announced (this information should be available where the program booklet can be downloaded) and nearby restaurants in the area as well.

For attendees with sensory needs that just need a place to calm down and get away from everything for a little bit, we have a Quiet Room. The Quiet Room has fidget toys, calming music, low lighting, coloring books, no loud noises, and staff in there to help if there’s further questions.

If any attendee; not just accessibility badge holders, needs help throughout the weekend, we ask that you please find the nearest staff member and ask for assistance. Our staff members have specific shirts that say STAFF on the back for ease of recognition.